Privacy Policy

 privacy policy discloses the privacy practices for www.mtapractice.com and applies solely on information about the personal information that MT & Associates, LLC collects, and the ways in which MT &  Associates, LLC uses that personal information.

 

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you in the future to tell you about specials, new products or services, or changes to this privacy policy.

Personal Information Collection
MT & Associates, LLC. may collect and use the following kinds of personal information:

  • Information about your use of this website (including events, and interpreter requests, or
    requests for other services)
  • Information that you provide using for the purpose of registering with the website (including events, newsletters, blogs, and interpreter requests, or requests for other services);
  • Information about transactions carried out over this website (including events, and interpreter
    requests, or requests for other services);
  • Information that you provide for the purpose of subscribing to the website services (including
    events, newsletters, blogs, and interpreter requests, or requests for other services)

    Using Personal Information
    MT & Associates, LLC may use your personal information to:

    • Enable your access to and use of the website services;
    • Supply to you services that you request;
    • Send you statements and invoices;
    • Collect payments from you;
    • Send you marketing communications;
    • Provide and maintain our Service, including to monitor the usage of our Service;
    • Manage Your Account: to manage your registration as a user of the Service. The
    Personal Data you provide can give you access to different functionalities of the
    Service that are available to you as a registered user;
    • For the performance of a contract: the development, compliance and
    undertaking of the purchase contract for the products, items or services you
    have purchased or of any other contract with us through the service;
    • Contact you: To contact you by email, telephone calls, SMS, or other equivalent
    forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the
    functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation;
    • To provide you with news, special offers and general information about other
    goods, services and events which we offer that are similar to those that you have
    already purchased or enquired about unless you have opted not to receive such
    information;
    • To manage you requests: To attend and manage your requests to Us;
    • For other purposes: We may use you information for other purposes, such as
    data analysis, identifying usage trends, determining the effectiveness of our
    promotional campaigns and to evaluate and improve our Service, products,
    services, marketing and your experience.

Where MT & Associates, LLC discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, MT & Associates, LLC. may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to,

the type of mobile device You use, Your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or
when You access the Service by or through a mobile device.

As per the CTIA section 5.1.4, the end user’s personal info will not be shared or sold to third parties for the purpose of marketing

  • Opt-in consent data will not be shared with any third parties
  •  No mobile information will be shared with third parties/affiliates for marketing/promotional
    purposes. All the above categories exclude text messaging originator opt-in data and
    consent; this information will not be shared with any third parties.
  • SMS consent and phone number will never be shared or sold to any third parties or affiliates for marketing purposes.
  • Reply Stop to opt-out, Reply Help for Help.
  • Message Frequency May Vary.
  • Data Rates May Apply

Terms and Conditions for SMS

Consent for SMS Communications: 
Upon granting consent to receive SMS communications from our company, users can be assured that their phone number and SMS consent will remain confidential. We will not sell or share this information with third parties or affiliates. This data will only be used to facilitate communication with the user and will never be used for marketing purposes. 

Types of SMS Communications: 
Once consent is obtained, users may receive the following types of messages based on their interactions with your services: 

Customers and Guests: Updates regarding orders, deliveries, or other relevant information. 

Job Applicants: Notifications about the status of their application. 

Appointment Reminders: Reminders for upcoming appointments or events. 

Example Message: 
“Hi [Customer Name], this is a reminder about your upcoming appointment with [Business Name] on [Date] at [Time]. We look forward to seeing you!”

Opt-Out and Help Options:

To opt-out, users can reply “STOP” to unsubscribe. Data rates may apply, and messaging frequency may vary. For assistance, users can reply “HELP.” 

Standard Messaging Disclosures:

To opt out, reply with “STOP.”

For help or inquiries, reply with “HELP.”

Message and data rates may apply.

A sample “HELP” response: “For further assistance, please visit our website at [URL] or contact us at 888-898-4591.”

Message Frequency:

Users may receive approximately 5-10 messages per day depending on their interactions with your services. Message frequency may vary.

Opt-In and Opt-Out Methods:

Users can opt-in to receive SMS messages via: 

  • Verbally during a conversation 
  • By submitting an online form 
  • By completing a paper form 

To opt out, users can simply reply “STOP” to any SMS message or contact your support team directly to request removal.

Additional Options:

If users prefer not to receive SMS messages, they may choose not to check the SMS consent box on forms. 

 Securing Your Data
MT & Associates, LLC will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the top of your web browser or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees with a need to know the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. MT & Associates, LLC will store all the personal information you provide in secure servers and/or in secure storage.

Other Websites
This website contains links to other websites.  MT & Associates, LLC is not responsible for the privacy policies or practices of any third party.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time
by contacting us via the email address or phone number given on our website:

    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via
telephone at 314-896-0275 or reservations@mtapractice.com.

MT & Associates | Sign Language Interpreting Practice BBB Business Review