Healthcare Sign Language Interpreting Services

Access to Patient Communication

Experience the Difference

MT&A does not operate as the traditional interpreter referral service but from our mission where we believe everyone has an equal right to quality communication.  In partnership with the Deaf and Hearing communities, we promote respect and independence to enhance relationships.  We do this through dependable and reliable interpreting services, education and training, and advocacy customized with a personal touch.  We not only meet ADA requirements for equal access to communication, but our unique approach is aligned to fully integrate Deaf into their communities.

How?  Sign language interpreting is what we are known for but it is only roughly 15-20% of what we actually do.

  • Our team invests 80+% of their time in ensuring sign language interpreting services are delivered accurately and appropriately.
  • We show up and get it right the first time!  We only attract, recruit, and hire the highest qualified sign language interpreters.
  • Office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, and genuine care for clients.
  • We invest in expert staff: Deaf Community Liaison, expert interpreters, subject matter experts (SMEs), trained and experienced leadership.

It’s not about saying sign language interpreting services will be excellent; it’s about delivering on that promise.

Qualifications

Our Staff & Sign Language Interpreters Maintain
  • HIPAA Training & Certification
  • Current Vaccinations
  • State Certification for Interpreting
  • State License for Interpreting
Our Office Guarantees
  • Patient Care Mentality
  • Privacy Protected Scheduling Software
  • Online Reservation Form
  • 100% Confidentiality
  • 100% Satisfaction
Certifications & Memberships
  • MGMA- Medical Group Management Association- Member/Guest Speaker
  • Missouri Women Owned Small Business
  • St. Louis City Economically Disadvantaged Woman Owned Small Business
  • SBA Economically Disadvantaged Woman Owned Small Business
  • Woman Owned Business Enterprise (WBE) WBENC- National Certification
  • RID (Registry for Interpreters of the Deaf) Active Member
  • Missouri – RID Active Member
Contracts
  • Large and Small Healthcare Offices/Organizations
  • Behavioral Health- Deaf Patients/Deaf Staff
  • Missouri Statewide Services Contract
  • Federal Sub-Contractor

*To maintain customer privacy we are unable to publicly list specific current contracts. Please contact us for a list of our references.

Partnering for Excellent Care

Equal access to communication is a legal requirement under the ADA and ACA; however, it doesn’t have to feel like a legal requirement.  MT&A interpreters are caring and sensitive to the needs of office staff and patients.  Additionally, physicians want to ensure that the interpreter they have hired is able to interpret the message equally.  Budgets are small, but just meeting the basic standard under ADA/ACA law is not the same as accurate quality services to ensure excellence in patient care.  For that reason, we do not operate a one-size-fits-all approach.  We look at each unique requirement, customize our services, and provide genuine recommendations for the best possible outcome of services.  For example, if your specific requirement would benefit from having an onsite manager, we would not advocate to remove the manager to lower costs and win your business.  Why?  Because you and those whom you serve would not be receiving the services you requested.

Our flexibility and standards make us an excellent team to care for the communication of your patients and staff.  Some of our current partners include the Department of Mental Health, private in-home services, doctors offices, and healthcare facilities.  If your organization is looking for highly qualified and detail oriented partners, we have exactly what you need.  Contact us to let us know how we can serve you!

Ask us about tax benefits when hiring Sign Language Interpreters!

*Credit Card Payments Proudly Accepted
Image result for credit card logos

MTA-Medical-Page-Brochure-10_2018

Healthcare Sign Language Interpreting Services

Access to Patient Communication

Experience the Difference

MT&A does not operate as the traditional interpreter referral service but from our mission where we believe everyone has an equal right to quality communication.  In partnership with the Deaf and Hearing communities, we promote respect and independence to enhance relationships.  We do this through dependable and reliable interpreting services, education and training, and advocacy customized with a personal touch.  We not only meet ADA requirements for equal access to communication, but our unique approach is aligned to fully integrate Deaf into their communities.

How?  Sign language interpreting is what we are known for but it is only roughly 15-20% of what we actually do.

  • Our team invests 80+% of their time in ensuring sign language interpreting services are delivered accurately and appropriately.
  • We show up and get it right the first time!  We only attract, recruit, and hire the highest qualified sign language interpreters.
  • Office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, and genuine care for clients.
  • We invest in expert staff: Deaf Community Liaison, expert interpreters, subject matter experts (SMEs), trained and experienced leadership.

It’s not about saying sign language interpreting services will be excellent; it’s about delivering on that promise.

Qualifications

Our Staff & Sign Language Interpreters Maintain
  • HIPAA Training & Certification
  • Current Vaccinations
  • State Certification for Interpreting
  • State License for Interpreting
Our Office Guarantees
  • Patient Care Mentality
  • Privacy Protected Scheduling Software
  • Online Reservation Form
  • 100% Confidentiality
  • 100% Satisfaction
Certifications & Memberships
  • Missouri Women Owned Small Business
  • St. Louis City Economically Disadvantaged Woman Owned Small Business
  • SBA Economically Disadvantaged Woman Owned Small Business
  • Woman Owned Business Enterprise (WBE) WBENC- National Certification
  • NCMS (The Society for Security Professionals) Active Member
  • RID (Registry for Interpreters of the Deaf) Active Member
  • Missouri – RID Active Member
Contracts
  • Large and Small Healthcare Offices/Organizations
  • Behavioral Health- Deaf Patients/Deaf Staff
  • Missouri Statewide Services Contract
  • Federal Sub-Contractor

*To maintain customer privacy we are unable to publicly list specific current contracts. Please contact us for a list of our references.

Partnering for Excellent Care

MT&A knows that tax dollars are sparce and that everyone is trying to do more with less.  For that reason, we do not operate a one-size-fits-all approach.  Simply lowering price greatly sacrifices the impact to quality of services, so we ensure the highest quality services at the best value.  We look at each unique requirement and provide genuine recommendations for the best possible outcome of services.  For example, if your specific requirement would benefit from having an onsite manager, we would not advocate to remove the manager to lower costs and win the contract.  Why?  Because you and those whom you serve would not be receiving the services you requested.

Our flexibility and standards make us an excellent team to care for the communication of your patients and staff.  Some of our current partners include the Department of Mental Health, private in-home services, doctors offices, and healthcare facilities.  If your organization is looking for highly qualified and detail oriented partners, we have exactly what you need.  Contact us to let us know how we can serve you!

Ask us about tax benefits when hiring Sign Language Interpreters!

*Credit Card Payments Proudly Accepted
Image result for credit card logos

Sign Language Interpreting Services

Healthcare & Behavioral Health

HIPAA trained, ability to work with patients at any level of care:

  • Healthcare (Hospital, Emergency)
  • Behavioral Health (Counseling, Psychiatric, In/Out-Patient)
  • Women’s Specialty Services (OBGYN, Labor & Delivery
  • Men’s Specialty Services
  • General Practitioner
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Surgical (Elected, Cosmetic)
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Services other than Sign Language Interpreting

Aside from or in conjunction with sign language interpreting services:

  • Workshops/Training
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Foreign Language/Translation Referral
  • VRI/CART Referral

Healthcare & Behavioral Health

HIPAA trained, ability to work with patients at any level of care:

  • Healthcare (Hospital, Emergency)
  • Behavioral Health (Counseling, Psychiatric, In/Out-Patient)
  • Women’s Specialty Services (OBGYN, Labor & Delivery
  • Men’s Specialty Services
  • General Practitioner
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Surgical (Elected, Cosmetic)
w

Services other than Sign Language Interpreting

Aside from or in conjunction with sign language interpreting services:

  • Workshops/Training
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Foreign Language/Translation Referral
  • VRI/CART Referral

Schedule a Sign Language Interpreter

 

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Monday - Thursday

8:00 AM – 5:00 PM

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Friday

8:00 AM – 4:00 PM

Central Standard Time (CST)

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After Hours

24/7 Emergency Services

Although we do our best to fill ALL sign language interpreting requests we recommend that all reservations be made with at least 48+ hours notice to ensure availability of sign language interpreters.

To ensure prompt service, please CALL for sign language interpreting reservations occurring within 48 hours.

Questions, Comments, Concerns?

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Contact Us

 

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Mailing Address
PO Box 11584
Clayton, MO 63105

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MT & Associates | Sign Language Interpreting Practice BBB Business Review