Eliminate Your Fears About Sign Language Interpreting

 

Eliminate Your Fears About Sign Language Interpreting

 

How to Choose Sign Language Interpreting Services

Hearing Consumers

MT&A understands

People who can hear often fear they will not be able to communicate with someone who is Deaf.  Spoken English is not the same as American Sign Language (ASL), and we want to help you understand why Deaf consumers insist on certified and licensed sign language interpreters.

Deaf - Sign Language Consumers

MT&A understands

Deaf consumers are afraid they will not be understood.  If a sign language interpreter does arrive, will the services be accurate?  Will the sign language interpreter be a good representation of their communication style and be friendly without overstepping ethical boundaries?

MT & Associates Sign Language Interpreting Practice | MT&A

we understand

With skilled and experienced management, as well as the highest qualified interpreters, we eliminate your fears about communication.

Do you choose a professional service by price or by qualifications? Would you go to a Neurologist for an Orthopedic concern?

Shopping for sign language interpreting services on price alone does not guarantee an accurate sign language interpretation.  Providing any type of interpreting or translation services may not satisfy equal access to communication under the American’s with Disabilities Act (ADA).  For example, foreign language interpreting is covered under a different law than sign language interpreting because spoken languages are vastly different than signed languages.  You want your sign language interpreting services to be as reputable as your business for your Deaf and Hearing consumers.  Use an expert who specializes in sign language interpreting services to meet industry standards and legal requirements.

How to Choose Sign Language Interpreting Services

Hearing Consumers

MT&A understands

People who can hear often fear they will not be able to communicate with someone who is Deaf.  Spoken English is not the same as American Sign Language (ASL), and we want to help you understand why Deaf consumers insist on certified and licensed sign language interpreters.

Deaf - Sign Language Consumers

MT&A understands

Deaf consumers are afraid they will not be understood.  If a sign language interpreter does arrive, will the services be accurate?  Will the sign language interpreter be a good representation of their communication style and be friendly without overstepping ethical boundaries?

MT & Associates Sign Language Interpreting Practice | MT&A

we understand

With skilled and experienced management, as well as the highest qualified interpreters, we eliminate your fears about communication.

Do you choose a professional service by price or by qualifications? Would you go to a Neurologist for an Orthopedic concern?

Shopping for sign language interpreting services on price alone does not guarantee an accurate sign language interpretation.  Providing any type of interpreting or translation services may not satisfy equal access to communication under the American’s with Disabilities Act (ADA).  For example, foreign language interpreting is covered under a different law than sign language interpreting because spoken languages are vastly different than signed languages.  You want your sign language interpreting services to be as reputable as your business for your Deaf and Hearing consumers.  Use an expert who specializes in sign language interpreting services to meet industry standards and legal requirements.

Future 50 Small Businesses in St. Louis Award

 

MT&A was chosen as one of the Future 50 by Small Business Monthly. Thank you to our exceptional team and customers!

 

Best Boss Award of 2017

 

Shelly Tisius, MT&A’s CEO, was selected for the Best Boss Award of 2017. We appreciate her hard work and dedication to providing exceptional services in our community!

 

 

Small Business Neighborhood Champion 2017

 

MT&A was awarded as a Small Business Neighborhood Champion of 2017. Look forward to our ongoing support of Local Small Businesses throughout 2018!

 

 

Sign Language Interpreting Services At Your Place of Business
St. Louis, St. Charles, the greater Metro Area, or wherever and whenever you need us!

Mid County

Clayton, Richmond Heights, Maplewood, Brentwood, Ladue, Olivette, University City, St. Ann, Overland, Warson Woods, Frontenac, Central West End

West County

Ballwin, Chesterfield, Clarkson Valley, Creve Coeur, Des Peres, Ellisville, Manchester, Wildwood, Kirkwood, Webster, Town and Country

North County

Florissant, Hazelwood, Jennings, Bridgeton, Spanish Lake, Bellefontaine Neighbors, Ferguson, St. Charles, Lake St. Louis, O’Fallon, St. Peters, Dardenne Prairie, Cottleville, Weldon Spring, New Melle

South County

Fenton, Lemay, Mehville, Oakville, Affton, and Sunset Hills

Illinois

Alton, Belleville, Collinsville, O’Fallon, Fairview Heights

Sign Language Interpreting Services At Your Place of Business

St. Louis, St. Charles, the greater Metro Area, or wherever and whenever you need us!

Mid County

Clayton, Richmond Heights, Maplewood, Brentwood, Ladue, Olivette, University City, St. Ann, Overland, Warson Woods, Frontenac, Central West End

West County

Ballwin, Chesterfield, Clarkson Valley, Creve Coeur, Des Peres, Ellisville, Manchester, Wildwood, Kirkwood, Webster, Town and Country

North County

Florissant, Hazelwood, Jennings, Bridgeton, Spanish Lake, Bellefontaine Neighbors, Ferguson, St. Charles, Lake St. Louis, O’Fallon, St. Peters, Dardenne Prairie, Cottleville, Weldon Spring, New Melle

South County

Fenton, Lemay, Mehville, Oakville, Affton, and Sunset Hills

Illinois

Alton, Belleville, Collinsville, O’Fallon, Fairview Heights

Schedule a Sign Language Interpreter

 

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Monday - Thursday

8:00 AM – 5:00 PM

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Friday

8:00 AM – 4:00 PM

Central Standard Time (CST)

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After Hours

24/7 Emergency Services

Although we do our best to fill ALL sign language interpreting requests we recommend that all reservations be made with at least 48+ hours notice to ensure availability of sign language interpreters.

To ensure prompt service, please CALL for sign language interpreting reservations occurring within 48 hours.

Questions, Comments, Concerns?

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About Us

 

“Integrating Superior Sign Language Interpreting Services with Exceptional Customer Service”

Experience the Difference

Clayton - St. Louis, MO metro area

We are not sales people, we are service providers.  At MT&A we provide expert sign language interpreting and consulting so you know our sole focus will be strictly on bridging gaps between Deaf and Hearing consumers.  Though sign language interpreting is what we are known for, it is only roughly 15-20% of what we actually do.

  • Our team invests 80+% of their time on ensuring sign language interpreting services are delivered accurately and appropriately
  • We only recruit, attract, and hire the highest qualified sign language interpreters in the St. Louis Metro area
  • Our office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, exceptional customer service, and genuine care for clients

It’s not about saying sign language interpreting service will be excellent, it’s about delivering on that promise.

MT&A Team

Shelly Tisius

OWNER/CEO

First, I am a proud military wife and mom.  When not acting as a wine connoisseur and when the weather is nice, I prefer to be on my screened in porch, take long hikes, or play at the park with my toddler.

Secondly, I am a lover of human services.  I’ve worked in the service industry since 1995, and I cannot imagine any other career in which to spend my time.  I am a lifelong learner primarily studying internal and external customer service continuously adapting and striving for excellence in  service. The Deaf community is truly unique, and I feel so lucky to be a part of the community and practicing such a fun language.

Hannah Hayes

DIRECTOR OF OPERATIONS

I love to travel and learn new languages as well as encounter cultures different from my own. I’ve had the opportunity to explore in nearly all 50 states, Hungary, the Czech Republic, and Canada.  I play and teach piano and am also an avid board gamer, and I enjoy time with my rambunctious puppies and loving husband.

In the sign language interpreting field and at MT&A, I am able to meet people from various backgrounds.  When scheduling, providing exceptional service, or interpreting, there is a sort of puzzle to piece together.  This is my favorite part of working for MT&A as well as in the Deaf and Interpreting Communities.

Lee Jackson

COMMUNITY LIAISON

I am a mother of 3 wonderful children.  I am Deaf and proud of it. I enjoy trivia, kayaking, tie dying, going out to concerts, and hanging out with my friends and family.

MT&A is a supportive environment allowing me to work from home and spend more time with my family.  I also love how MT&A is set on educating others in both the Deaf and Hearing Communities by sharing our expertise and bringing both worlds together to experience successful communication.  Advocacy when it comes to Deaf related issues is critical in this day and age, and that is what I hope to continue to show the world.

Experience the Difference

Clayton - St. Louis, MO metro area

We are not sales people, we are service providers.  At MT&A we provide expert sign language interpreting and consulting so you know our sole focus will be strictly on bridging gaps between Deaf and Hearing consumers.  Though sign language interpreting is what we are known for, it is only roughly 15-20% of what we actually do.

  • Our team invests 80+% of their time on ensuring sign language interpreting services are delivered accurately and appropriately
  • We only recruit, attract, and hire the highest qualified sign language interpreters in the St. Louis Metro area
  • Our office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, exceptional customer service, and genuine care for clients

It’s not about saying sign language interpreting service will be excellent, it’s about delivering on that promise.

Shelly Tisius - Owner/CEO

First, I am a proud military wife and mom.  When not acting as a wine connoisseur and when the weather is nice, I prefer to be on my screened in porch, take long hikes, or play at the park with my toddler.

Secondly, I am a lover of human services.  I’ve worked in the service industry since 1995, and I cannot imagine any other career in which to spend my time.  I am a lifelong learner primarily studying internal and external customer service continuously adapting and striving for excellence in  service. The Deaf community is truly unique, and I feel so lucky to be a part of the community and practicing such a fun language.

Hannah Hayes - Director of Operations

I love to travel and learn new languages as well as encounter cultures different from my own. I’ve had the opportunity to explore in nearly all 50 states, Hungary, the Czech Republic, and Canada.  I play and teach piano and am also an avid board gamer, and I enjoy time with my rambunctious puppies and loving husband.

In the sign language interpreting field and at MT&A, I am able to meet people from various backgrounds.  When scheduling, providing exceptional service, or interpreting, there is a sort of puzzle to piece together.  This is my favorite part of working for MT&A as well as in the Deaf and Interpreting Communities.

Lee Jackson - Community Liaison

I am a mother of 3 wonderful children.  I am Deaf and proud of it. I enjoy trivia, kayaking, tie dying, going out to concerts, and hanging out with my friends and family.

MT&A is a supportive environment allowing me to work from home and spend more time with my family.  I also love how MT&A is set on educating others in both the Deaf and Hearing Communities by sharing our expertise and bringing both worlds together to experience successful communication.  Advocacy when it comes to Deaf related issues is critical in this day and age, and that is what I hope to continue to show the world.

Sign Language Interpreting Services

Business & Legal

We specialize in sign language interpreting solutions for small & large businesses, government or private:

  • Meetings (small & large groups)
  • Trainings (on the job & continuing education)
  • Business Trips
  • Job Interviews
  • Performance Evaluations
  • Events (award ceremonies, retirement parties, family days)
  • Conferences
  • Depositions
  • Legal Council/Client Meetings
  • Personal Legal Services (estate planning & contracts)
  • Other sign language interpreting

Healthcare: Geriatric, Adult, Child, & Infant

MT&A sign language Interpreters are HIPAA trained and can work with patients of any age or level of care:

  • Behavioral Health (Counseling, Psychiatric, In-Patient, Out-Patient)
  • Hospital (Emergency Room, General)
  • Women’s Specialty Services (OBGYN, Labor & Delivery)
  • General Practitioners
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Cosmetic Procedures
  • Surgeries (Inpatient, Outpatient)
  • Other sign language interpreting

Education & Personal

MT&A sign language interpreters have advanced degrees and/or specialized training.  Sign language interpreters should have training to ensure an accurate interpretation.

  • Secondary Education
  • Real Estate
  • Personal Events (Weddings, Funerals, Birthday Parties)
  • Financial Planning
  • Educational Events (Orientation, Graduation)
  • Other sign language interpreting

Business Solutions - Services other than Sign Language Interpreting

Below are just a few of the other services we can offer aside from or in conjunction with sign language interpreting services:

  • CART Referrals
  • Translation Referral
  • Foreign Language Referral
  • Workshops
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Other: Contact us if you require any additional services

Business/Legal

We specialize in sign language interpreting solutions for small & large businesses, government or private:

  • Meetings (small & large groups)
  • Trainings (on the job & continuing education)
  • Business Trips
  • Job Interviews
  • Performance Evaluations
  • Events (award ceremonies, retirement parties, family days)
  • Conferences
  • Depositions
  • Legal Council/Client Meetings
  • Personal Legal Services (estate planning & contracts)
  • Other sign language interpreting

Healthcare: Geriatric, Adult, Child, & Infant

MT&A sign language Interpreters are HIPAA trained and can work with patients of any age or level of care:

  • Behavioral Health (Counseling, Psychiatric, In-Patient, Out-Patient)
  • Hospital (Emergency Room, General)
  • Women’s Specialty Services (OBGYN, Labor & Delivery)
  • General Practitioners
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Cosmetic Procedures
  • Surgeries (Inpatient, Outpatient)
  • Other sign language interpreting

Education & Personal

MT&A sign language interpreters have advanced degrees and/or specialized training.  Sign language interpreters should have training to ensure an accurate interpretation.

  • Secondary Education
  • Real Estate
  • Personal Events (Weddings, Funerals, Birthday Parties)
  • Financial Planning
  • Educational Events (Orientation, Graduation)
  • Other sign language interpreting

Business Solutions - Services other than Sign Language Interpreting

Below are just a few of the other services we can offer aside from or in conjunction with sign language interpreting services:

  • CART Referrals
  • Translation Referral
  • Foreign Language Referral
  • Workshops
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Other: Contact us if you require any additional services

Careers & FAQ

 

Careers

If you are interested in partnering with us as a sign language interpreter, please contact Hannah Hayes at HH@mtapractice.com for more information.  You may also find information on our Resources-Careers page.

Business meeting with woman shaking man's hand across table
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FAQ

MT&A provides sign language interpreting services exclusively.  We are here to guide and support Deaf and hearing consumers through the process.

Check out our Resources for detailed answers to your questions or to subscribe to our weekly blog.  Please contact us at HH@mtapractice.com to request an EBook for additional information.

MT&A team Jumping

Careers

If you are interested in partnering with us as a sign language interpreter, please contact Hannah Hayes at HH@mtapractice.com for more information.  You may also find information on our Resources-Careers page.

t

FAQ

MT&A provides sign language interpreting services exclusively.  We are here to guide and support Deaf and hearing consumers through the process.

Check out our Resources for detailed answers to your questions or to subscribe to our weekly blog.  Please contact us at HH@mtapractice.com to request an EBook for additional information.

Missouri & Illinois Law

 

ADA (Americans with Disabilities Act)

 

Missouri and Illinois laws require that Sign Language Interpreters be certified and licensed to work in the state.  For more information on certification and skill level standards in Missouri, please visit http://www.mcdhh.mo.gov/; for Illinois, please visit www2.illinois.gov/idhhc.

MT&A sign language interpreting practice will verify that all Sign Language Interpreters are licensed and certified.  When you contact us to schedule a sign language interpreter, we will ask you a variety of questions to ensure that we only send a sign language interpreter who is qualified to provide sign language interpreting services for your unique needs.

The ADA Law covers all individuals with disabilities and is lengthy.  The purpose of the ADA law is to provide equal access to all individuals, even those with disabilities (including Deaf and hard of hearing).  Refer to our Resources for more details.

Other Legal Requirements

Institutions who are certified, accredited (TJC/CARF), or those who receive state or federal funding typically have mandated requirements to provide sign language interpreters and equal access.  By not providing sign language interpreting services your business could be at risk of losing certification, accreditation, funding, or be open to a lawsuit.  It is important that you understand your requirements regarding sign language interpreting and equal access so you know when you are meeting them and when you are in violation.  Please contact MT&A sign language interpreting practice so we can guide you as it pertains to your unique requirements.

Missouri & Illinois Law

 

Missouri and Illinois laws require that Sign Language Interpreters be certified and licensed to work in the state.  For more information on certification and skill level standards in Missouri, please visit https://mcdhh.mo.gov/; for Illinois, please visit www2.illinois.gov/idhhc.

MT&A sign language interpreting practice will verify that all sign language Interpreters are licensed and certified.  When you contact us to schedule a sign language interpreter, we will ask you a variety of questions to ensure that we only send a sign language interpreter who is qualified to provide sign language interpreting services to your unique needs.

Other Legal Requirements

Institutions who are certified, accredited (TJC/CARF), or those who receive state or federal funding typically have mandated requirements to provide sign language interpreters and equal access.  By not providing sign language interpreting services your business could be at risk of losing certification, accreditation, funding, or be open to a lawsuit.  It is important that you understand your requirements regarding sign language interpreting and equal access so you know when you are meeting them and when you are in violation.  Please contact MT&A sign language interpreting practice so we can guide you as it pertains to your unique requirements.

ADA (Americans with Disabilities Act)- in relation to providing sign language interpreting services

 

The ADA Law covers all individuals with disabilities and is lengthy.  The purpose of the ADA law is to provide equal access to all individuals, even those with disabilities (including Deaf and hard of hearing).  Refer to our Resources for more details.

Contact Us

 

Mailing Address
PO Box 11584
Clayton, MO 63105

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MT & Associates | Sign Language Interpreting Practice BBB Business Review