Our Reputation is Your Reputation, Eliminate Your Fears About Sign Language Interpreting

Our Reputation is Your Reputation, Eliminate Your Fears About Sign Language Interpreting

Choosing Sign Language Interpreting Services

When seeking a professional service, such as a CPA or Attorney, do you choose by price or by qualifications?

Shopping for sign language interpreting services on price alone does not ensure an accurate sign language interpretation and may not satisfy equal access to communication under the Americans with Disabilities Act (ADA).  Additionally, Deaf consumers can tell when quality has not been considered.  You want your sign language interpreting services to be as reputable as your business.  Sign language interpreters should be carefully selected to meet legal and quality requirements.

Would you go to a Neurologist for an Orthopedic concern? Would you use an electrician to fix your plumbing?

Sign language interpreting is not only covered under a different law than foreign language interpreting, but spoken language is also vastly different in nature than a signed language.  When choosing sign language interpreters, use an expert who specializes in the services you require.  Experts can guide you through the entire process so that you are not paying for something that you do not need or that does not meet industry standards.

Hearing Consumers

MT&A understands

Hearing consumers often fear they will not be able to communicate with Deaf consumers. We also know that there is a common misconception that English is the same as American Sign Language (ASL).  There may additionally be confusion as to why Deaf consumers insist on certified and licensed sign language interpreters.

Deaf - Sign Language Consumers

MT&A understands

Deaf – Sign language consumers are afraid they will not be properly understood or understand.  If a sign language interpreter does arrive, will the services be accurate?  Will the sign language interpreter be a good representation of their communication style?  Moreover, will the sign language interpreter be friendly, caring, and sensitive to their needs without overstepping ethical boundaries?

MT & Associates Sign Language Interpreting Practice | MT&A

we understand

With skilled and experienced management, as well as the highest qualified interpreters, we eliminate your fears about communication.

Choosing Sign Language Interpreting Services

When seeking a professional service, such as a CPA or Attorney, do you choose by price or by qualifications? 

Shopping for sign language interpreting services on price alone does not ensure an accurate sign language interpretation and may not satisfy equal access to communication under the Americans with Disabilities Act (ADA).  Additionally, Deaf consumers can tell when quality has not been considered.  You want your sign language interpreting services to be as reputable as your business.  Sign language interpreters should be carefully selected to meet legal and quality requirements.

Would you go to a Neurologist for an Orthopedic concern? Would you use an electrician to fix your plumbing?

Sign language interpreting is not only covered under a different law than foreign language interpreting, but spoken language is also vastly different in nature than a signed language.  When choosing sign language interpreters, use an expert who specializes in the services you require.  Experts can guide you through the entire process so that you are not paying for something that you do not need or that does not meet industry standards.

Hearing Consumers

MT&A understands

Hearing consumers often fear they will not be able to communicate with Deaf consumers. We also know that there is a common misconception that English is the same as American Sign Language (ASL).  There may additionally be confusion as to why Deaf consumers insist on certified and licensed sign language interpreters.

Deaf - Sign Language Consumers

MT&A understands

Deaf – Sign language consumers are afraid they will not be properly understood or understand.  If a sign language interpreter does arrive, will the services be accurate?  Will the sign language interpreter be a good representation of their communication style?  Moreover, will the sign language interpreter be friendly, caring, and sensitive to their needs without overstepping ethical boundaries?

MT & Associates Sign Language Interpreting Practice | MT&A

we understand

With skilled and experienced management, as well as the highest qualified interpreters, we eliminate your fears about communication.

Sign Language Interpreting Services At Your Place of Business
St. Louis, St. Charles, the greater Metro Area, or wherever and whenever you need us!

Mid County

Clayton, Richmond Heights, Maplewood, Brentwood, Ladue, Olivette, University City, St. Ann, Overland, Warson Woods, Frontenac, Central West End

West County

Ballwin, Chesterfield, Clarkson Valley, Creve Coeur, Des Peres, Ellisville, Manchester, Wildwood, Kirkwood, Webster, Town and Country

North County

Florissant, Hazelwood, Jennings, Bridgeton, Spanish Lake, Bellefontaine Neighbors, Ferguson, St. Charles, Lake St. Louis, O’Fallon, St. Peters, Dardenne Prairie, Cottleville, Weldon Spring, New Melle

South County

Fenton, Lemay, Mehville, Oakville, Affton, and Sunset Hills

Illinois

Alton, Belleville, Collinsville, O’Fallon, Fairview Heights

Sign Language Interpreting Services At Your Place of Business

St. Louis, St. Charles, the greater Metro Area, or wherever and whenever you need us!

Mid County

Clayton, Richmond Heights, Maplewood, Brentwood, Ladue, Olivette, University City, St. Ann, Overland, Warson Woods, Frontenac, Central West End

West County

Ballwin, Chesterfield, Clarkson Valley, Creve Coeur, Des Peres, Ellisville, Manchester, Wildwood, Kirkwood, Webster, Town and Country

North County

Florissant, Hazelwood, Jennings, Bridgeton, Spanish Lake, Bellefontaine Neighbors, Ferguson, St. Charles, Lake St. Louis, O’Fallon, St. Peters, Dardenne Prairie, Cottleville, Weldon Spring, New Melle

South County

Fenton, Lemay, Mehville, Oakville, Affton, and Sunset Hills

Illinois

Alton, Belleville, Collinsville, O’Fallon, Fairview Heights

Schedule a Sign Language Interpreter

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Monday - Thursday

8:00 AM – 5:00 PM

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Friday

8:00 AM – 4:00 PM

Central Standard Time (CST)

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After Hours

24/7 Emergency Services

Although we do our best to fill ALL sign language interpreting requests we recommend that all reservations be made with at least 48+ hours notice to ensure availability of sign language interpreters.

To ensure prompt service, please CALL for sign language interpreting reservations occurring within 48 hours.

Questions, Comments, Concerns?

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About Us

“Integrating Superior Sign Language Interpreting Services with Exceptional Customer Service”

Experience the Difference with our Sign Language Interpreting

Clayton - St. Louis, MO metro area

We are not sales people, we are service providers. At MT&A we provide only expert sign language interpreting and consulting, so you know our sole focus will be strictly on bridging gaps between Deaf and Hearing consumers.  Though sign language interpreting is what we are known for it is only roughly 15-20% of what we actually do.  Our team invests 80+% of their time on ensuring sign language interpreting services are delivered accurately and appropriately, so that Deaf and Hearing consumers can enjoy and appreciate the end product.

We only recruit, attract, and hire the highest qualified sign language interpreters in the St. Louis Metro area.  Customers notice and comment on the difference they experience from MT&A’s sign language interpreting services, verses a traditional referral agency or a out of market provider (ie: foreign language, healthcare recruiters).  Our office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, exceptional customer service, and genuinely care of clients.  It’s not about saying sign language interpreting service will be excellent, it’s about delivering on that promise.

MT&A Team
Shelly Headshot 2017

Shelly Tisius

About the Owner/CEO

I am Shelly Tisius, owner and CEO of MT & Associates sign language interpreting practice (MT&A).  My entire career has been in leadership and human services; and I have an undying passion to serve the Deaf-Hearing community.  That passion has grown since I became an active member of the Deaf community in 1998, and continues to grow as I meet new Deaf people every day.  It is truly an honor and privilege to work among some of the most talented Deaf and sign language interpreters in the St. Louis Metro area market.

I have worked in business/management since 1994 so I understand the needs of businesses.  I have been working/socializing in the Deaf community since 1998 so I understand their needs as well.  This has allowed me a unique perspective and the ability to provide solutions that achieve win-win outcomes. It is not just about following ADA law, it’s about doing what is ethically and equally right.  We are a preferred provider of sign language interpreting services because we are dedicated to our mission of “integrating superior sign language interpreting services with exceptional customer service.”

In my free time I volunteer/serve on the Missouri Board of Certification of Interpreters (BCI).  I also enjoy playing with my active toddler, going to dinner with my husband, and spending as much time with friends and family as I can.

Experience the Difference with our Sign Language Interpreting

We are not sales people, we are service providers. At MT&A we provide only expert sign language interpreting and consulting, so you know our sole focus will be strictly on bridging gaps between Deaf and Hearing consumers.  Though sign language interpreting is what we are known for it is only roughly 15-20% of what we actually do.  Our team invests 80+% of their time on ensuring sign language interpreting services are delivered accurately and appropriately, so that Deaf and Hearing consumers can enjoy and appreciate the end product.

We only recruit, attract, and hire the highest qualified sign language interpreters in the St. Louis Metro area.  Customers notice and comment on the difference they experience from MT&A’s sign language interpreting services, verses a traditional referral agency or a out of market provider (ie: foreign language, healthcare recruiters).  Our office staff and sign language interpreters provide cultural mediation, insight into the interpreting process, exceptional customer service, and genuinely care of clients.  It’s not about saying sign language interpreting service will be excellent, it’s about delivering on that promise.

About the Owner/CEO

I am Shelly Tisius, owner and CEO of MT & Associates sign language interpreting practice (MT&A).  My entire career has been in leadership and human services; and I have an undying passion to serve the Deaf-Hearing community.  That passion has grown since I became an active member of the Deaf community in 1998, and continues to grow as I meet new Deaf people every day.  It is truly an honor and privilege to work among some of the most talented Deaf and sign language interpreters in the St. Louis Metro area market.

I have worked in business/management since 1994 so I understand the needs of businesses.  I have been working/socializing in the Deaf community since 1998 so I understand their needs as well.  This has allowed me a unique perspective and the ability to provide solutions that achieve win-win outcomes. It is not just about following ADA law, it’s about doing what is ethically and equally right.  We are a preferred provider of sign language interpreting services because we are dedicated to our mission of providing “superior sign language interpreting integrated with exceptional customer service.”

In my free time I volunteer/serve on the Missouri Board of Certification of Interpreters (BCI).  I also enjoy playing with my active toddler, going to dinner with my husband, and spending as much time with friends and family as I can.

Sign Language Interpreting Services

MT&A are experts in business and in sign language interpreting. Here are a few ways we are different:

 

  1. Careful consideration to your unique needs and the needs of the D/deaf consumer(s)
  2. Selecting a sign language interpreter who has qualifications specific to your requirements
  3. Work with you every step of the way to ensure that you are comfortable
  4. Ensure that you have everything you need for sign language interpreting success with your D/deaf client and your business
  5. Follow up to ensure ongoing satisfaction with sign language interpreting and business services

Schedule our sign language interpreting services today and experience how this difference sets us a part from a traditional referral agency.

Professional/Business

We specialize in sign language interpreting solutions for small & large businesses, government or private:

  • Meetings (Small & Large Groups)
  • Trainings (on the job, classroom, continuing education)
  • Business Trips
  • Job Interviews
  • Performance Evaluations
  • Events (award ceremonies, retirement parties, family days)
  • Conferences
  • Other sign language interpreting

Healthcare: Geriatric, Adult, Child, & Baby

MT&A sign language Interpreters are HIPAA trained and can work with patients of any age or level of care:

  • Mental Health (Counseling, Psychiatric, In-Patient, Out-Patient)
  • Hospital (Emergency Room, General)
  • Women’s Specialty Services (OBGYN, Labor & Delivery)
  • General Practitioners
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Cosmetic Procedures
  • Surgeries (Inpatient, Outpatient)
  • Other sign language interpreting

Education & Personal

MT&A sign language interpreters have advanced degrees and/or specialized training.  Sign language interpreters should have training to ensure an accurate interpretation.

  • Secondary Education
  • Real Estate
  • Personal Events (Weddings, Funerals, Birthday Parties)
  • Financial Planning
  • Educational Events (Orientation, Graduation)
  • Other sign language interpreting

Legal

MT&A sign language interpreters assist you with your sign language interpreting as well as cultural mediation. This will ensure the most accurate sign language interpreting services and your ability to serve your clients equally.

  • Depositions
  • Council/Client Meetings
  • Personal Legal Services (Estate Planning)
  • Contracts
  • Other sign language interpreting

Business Solutions - Services other than Sign Language Interpreting

Below are just a few of the other services we can offer aside from or in conjunction with sign language interpreting services:

  • CART Referrals
  • Translation Referral
  • Foreign Language Referral
  • Workshops
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Other: Contact us if you require any additional services

Professional/Business

We specialize in sign language interpreting solutions for small & large businesses, government or private:

  • Meetings (Small & Large Groups)
  • Trainings (on the job, classroom, continuing education)
  • Business Trips
  • Job Interviews
  • Performance Evaluations
  • Events (award ceremonies, retirement parties, family days)
  • Conferences
  • Other sign language interpreting

Healthcare: Geriatric, Adult, Child, & Baby

MT&A sign language Interpreters are HIPAA trained and can work with patients of any age or level of care:

  • Mental Health (Counseling, Psychiatric, In-Patient, Out-Patient)
  • Hospital (Emergency Room, General)
  • Women’s Specialty Services (OBGYN, Labor & Delivery)
  • General Practitioners
  • Specialists (Oncology, Nephrology, Chiropractic)
  • Cosmetic Procedures
  • Surgeries (Inpatient, Outpatient)
  • Other sign language interpreting

Education & Personal

MT&A sign language interpreters have advanced degrees and/or specialized training.  Sign language interpreters should have training to ensure an accurate interpretation.

  • Secondary Education
  • Real Estate
  • Personal Events (Weddings, Funerals, Birthday Parties)
  • Financial Planning
  • Educational Events (Orientation, Graduation)
  • Other sign language interpreting

Legal

MT&A sign language interpreters assist you with your sign language interpreting as well as cultural mediation. This will ensure the most accurate sign language interpreting services and your ability to serve your clients equally.

  • Depositions
  • Council/Client Meetings
  • Personal Legal Services (Estate Planning)
  • Contracts
  • Other sign language interpreting

Business Solutions - Services other than Sign Language Interpreting

Below are just a few of the other services we can offer aside from or in conjunction with sign language interpreting services:

  • CART Referrals
  • Translation Referral
  • Foreign Language Referral
  • Workshops
  • Ethics & Deaf Culture Training
  • Consulting/Cultural Mediation
  • Other: Contact us if you require any additional services

Careers & FAQ

Careers

If you are interested in partnering with us as a sign language interpreter, please contact Hannah Hayes at HH@mtapractice.com for more information.  You may also find information on our Resources-Careers page.

t

FAQ

MT&A provides sign language interpreting services exclusively.  We are here to guide and support Deaf and hearing consumers through the process.

Check out our Resources for detailed answers to your questions or to subscribe to our weekly blog.  Please contact us at HH@mtapractice.com to request an EBook for additional information.

MT&A team Jumping
Business meeting with woman shaking man's hand across table

Careers

If you are interested in partnering with us as a sign language interpreter, please contact Hannah Hayes at HH@mtapractice.com for more information.  You may also find information on our Resources-Careers page.

t

FAQ

MT&A provides sign language interpreting services exclusively.  We are here to guide and support Deaf and hearing consumers through the process.

Check out our Resources for detailed answers to your questions or to subscribe to our weekly blog.  Please contact us at HH@mtapractice.com to request an EBook for additional information.

Missouri & Illinois Law

Missouri and Illinois laws require that Sign Language Interpreters be certified and licensed to work in the state.  For more information on certification and skill level standards in Missouri, please visit http://www.mcdhh.mo.gov/; for Illinois, please visit www2.illinois.gov/idhhc.

MT&A sign language interpreting practice will verify that all Sign Language Interpreters are licensed and certified.  When you contact us to schedule a sign language interpreter, we will ask you a variety of questions to ensure that we only send a sign language interpreter who is qualified to provide sign language interpreting services for your unique needs.

Other Legal Requirements

Institutions who are certified, accredited (TJC/CARF), or those who receive state or federal funding typically have mandated requirements to provide sign language interpreters and equal access.  By not providing sign language interpreting services your business could be at risk of losing certification, accreditation, funding, or be open to a lawsuit.  It is important that you understand your requirements regarding sign language interpreting and equal access so you know when you are meeting them and when you are in violation.  Please contact MT&A sign language interpreting practice so we can guide you as it pertains to your unique requirements.

ADA (Americans with Disabilities Act)

Relating to Sign Language Interpreting Services

The ADA Law covers all individuals with disabilities and is lengthy.  References in this section pertain to the requirement under the ADA to provide sign language interpreters.  The purpose of the ADA law is to provide equal access to all individuals, even those with disabilities (including D/deaf, hard of hearing).  Refer to our Resources for more details.

Effective Communication

The ADA requires effective communication be provided through a sign language Interpreter who is a “fluent” sign language interpreter.  The ADA does not specify the requirement that a sign language interpreter need to be certified or licensed.  However, (as mentioned above,) Missouri and Illinois Law does require that all sign language interpreters be certified and licensed to work in their states.  Many other states have similar laws regarding sign language interpreters. Please contact MT&A sign language interpreting services if you require further guidance on this matter.
RESOURCE: http://www.ada.gov/pcatoolkit/chap3toolkit.htm

Offsetting the Costs

Where is it typically natural in some businesses to offset the costs they incur by passing it on to customers, this is not one of those situations. The cost of a sign language interpreter cannot be charged to the D/deaf or Hard of Hearing user.  The ADA specifically states this in the section referrring “surcharges” (section III-4.1400). Surcharges are not permitted.
RESOURCE: http://www.ada.gov/taman3.html

Undue Burden

Undue burden is considered when the cost of paying for the sign language interpreter costs more than the businesses complete assets. This is not applicable if the cost to provide a sign language interpreter costs more than you receive from the consumer’s business.  Please review this resource for more information.
RESOURCE: http://www.ada.gov/reachingout/l2factors.html

Missouri & Illinois Law

Missouri and Illinois laws require that Sign Language Interpreters be certified and licensed to work in the state.  For more information on certification and skill level standards in Missouri, please visit https://mcdhh.mo.gov/; for Illinois, please visit www2.illinois.gov/idhhc.

MT&A sign language interpreting practice will verify that all sign language Interpreters are licensed and certified.  When you contact us to schedule a sign language interpreter, we will ask you a variety of questions to ensure that we only send a sign language interpreter who is qualified to provide sign language interpreting services to your unique needs.

Other Legal Requirements

Institutions who are certified, accredited (TJC/CARF), or those who receive state or federal funding typically have mandated requirements to provide sign language interpreters and equal access.  By not providing sign language interpreting services your business could be at risk of losing certification, accreditation, funding, or be open to a lawsuit.  It is important that you understand your requirements regarding sign language interpreting and equal access so you know when you are meeting them and when you are in violation.  Please contact MT&A sign language interpreting practice so we can guide you as it pertains to your unique requirements.

ADA (Americans with Disabilities Act)- in relation to providing sign language interpreting services

Relating to Sign Language Interpreting Services

The ADA Law covers all individuals with disabilities and is lengthy.  References in this section pertain to the requirement under the ADA to provide sign language interpreters.  The purpose of the ADA law is to provide equal access to all individuals, even those with disabilities (including D/deaf, hard of hearing).  Refer to our Resources for more details.

Effective Communication

The ADA requires effective communication be provided through a sign language Interpreter who is a “fluent” sign language interpreter.  The ADA does not specify the requirement that a sign language interpreter need to be certified or licensed.  However, (as mentioned above,) Missouri and Illinois Law does require that all sign language interpreters be certified and licensed to work in their states.  Many other states have similar laws regarding sign language interpreters. Please contact MT&A sign language interpreting services if you require further guidance on this matter.
RESOURCE: http://www.ada.gov/pcatoolkit/chap3toolkit.htm

Offsetting the Costs

Where is it typically natural in some businesses to offset the costs they incur by passing it on to customers, this is not one of those situations. The cost of a sign language interpreter cannot be charged to the D/deaf or Hard of Hearing user.  The ADA specifically states this in the section referrring “surcharges” (section III-4.1400). Surcharges are not permitted.
RESOURCE: http://www.ada.gov/taman3.html

Undue Burden

Undue burden is considered when the cost of paying for the sign language interpreter costs more than the businesses complete assets. This is not applicable if the cost to provide a sign language interpreter costs more than you receive from the consumer’s business.  Please review this resource for more information.
RESOURCE: http://www.ada.gov/reachingout/l2factors.html

Contact Us

Voice/Text: (314) 896-0ASL

Cell: (314) 724-2138

Fax: (314) 754-9241

Mailing Address
PO Box 11584
Clayton, MO 63105

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MT & Associates | Sign Language Interpreting Practice BBB Business Review